• Frequently Asked Questions

California Wine Country Resort FAQ

What you need to know

 

How do I get to Temecula Creek Inn?

From LAX (~150 minutes) – 105 East to 605 south 91 East to Interstate 15 South.  Exit Highway 79 South/Indio.  Turn left under the freeway and then right on to Pechanga Parkway.  Turn right at Rainbow Canyon Road (1st light), and turn right in to the Inn.

From Ontario Airport (~60 minutes) -Head West on Mission Blvd to Euclid.  Head North to Interstate 10 East.  Take 10 East to Interstate 15 South.  Exit Highway 79 South/Indio.  Turn left under the freeway and then right on to Pechanga Parkway.  Turn right at Rainbow Canyon Road (1st light), and turn right in to the Inn.

From San Diego Airport/Downtown (~60 minutes) -Take Harbor Drive South (toward downtown) and turn left at Grape Street.  Go east to the top of the hill then take Interstate 5 South. Stay in the right lane and follow 163 North toward Escondido.  Exit Highway 79 South/Indio.  Turn left under the freeway and then right on to Pechanga Parkway.  Turn right at Rainbow Canyon Road (1st light), and turn right in to the Inn.


Which airport is closest to Temecula Creek Inn?

San Diego or Ontario airports are both 60 minutes away.


What are check-in and check-out times?

Check in is at 4 p.m. Check out is at 12 p.m. Early check in and late check out requests can be made, but are not guarnteed.


What do I do if I require early check-in or late check-out?

Early check-in and late check-out may be requested by calling the front desk. However, we cannot guarantee until the day of check-in that the room will be available before 4 p.m. To inquire about your room’s status, please call the front desk. If your room is unavailable when you would like to check in, you may pre-check in with the front desk and start enjoying the property while we hold your luggage.

For late check-out, please call the front desk the day of check out.


Does Temecula Creek Inn have a pool?

Of course. We have one outdoor pool and one outdoor spa. They are located in the same area near the lobby of the hotel and open from 6:30am to 11:00pm.


What is your pet policy?

We allow pets of any size and charge a $50 non-refundable pet cleaning fee.


What are resort fee charges and what is included?

Our resort fee charges are $12*/night and include:

• Parking • Fitness Center • In-room Internet wired or wireless • Premium coffee/tea in the lobby on weekend mornings • Coffee and tea in room • 2 bottled waters per room • Toll-free/local calls

*Tax 12.25%


What amenities are included with rooms?

• Minirefrigerator • Hair dryer • Plasma TV • iPod docking station • Wi-Fi and wired Internet access • Cribs and rollaway beds available upon request • Iron with ironing board • In-room safe.


What are your room service hours?

Room service is available 6 a.m.  – 9 p.m.


What is Temecula Creek Inn’s cancellation policy?

Leisure/Group reservations (unless specified otherwise per group contract) require 72 hours’ notice. Corporate reservations require at least 24 hours’ notice. We require a first night’s room rate plus tax deposit (except for Corporate reservations) that are fully refundable on or before the cancellation time frame.


How many rooms are required for a group block and who do I contact about this?

10 rooms or more are required for a group block. For a golf group block, 8 or more rooms are required. Request to speak with Sales/Catering for booking information.


Does the resort offer entertainment at the hotel?

Entertainment at the hotel is dependent on the time of year.


Is laundry service available?

We offer laundry service and forms are available in each room to explain pricing and hours of operation.