Committed to Staying Clean & SafeOur Clean Stay Promise

Temecula Creek Inn has instituted new and enhanced cleaning, sanitizing, and disinfecting protocols for each of our guest and team member areas. All cleansers used are certified by the Environmental Protection Agency against COVID-19.

Guests and Team Members are required to wear masks at all times in all public areas, both indoor and outdoor. Guests will check-in at the hotel front desk in the hotel lobby. Appropriate physical distancing is required in this area and all areas where queueing may be necessary. Team Members will remain six feet from guests when helping them whenever possible. Once safely inside their guestroom, guests may remove their masks, but must wear a mask upon exiting the guestroom. 

Staff members will focus on sanitizing high-frequency touchpoints like handrails, door handles, restrooms, and counters. The TV remote controls in our hotel rooms are disinfected after each guest’s departure, and bathroom amenities are replaced after each stay.

Room service is available daily from 6:30 AM to 9 PM. Meals will be presented in sealed, single-use containers and delivered using contactless protocols. Utensils will also be in single-use, sealed packaging.

Cork Fire Kitchen is also offering take-out during normal business hours. Orders can be placed online, in person, or via phone. In addition to food, guests are also welcome to purchase beverages (including alcoholic beverages) which will be served in covered to-go cups. 

The entire resort underwent deep cleaning, sanitizing, and disinfecting of every guest room, the hotel lobby, the Cork Fire Kitchen restaurant, public areas, and kitchens. Sanitation Team Members also clean and sanitize the elevators and button panels regularly.

Team members are required to wear masks and appropriate PPE at all times. Housekeeping staff will also not automatically perform stayover service at this time. Should a guest request housekeeping service, they must be out of the room before it begins.